Author: Tom

CX focused AI Stacks – June 2025
The Modern AI Stack: Building the Foundation for Emotionally Intelligent CX In the era of enterprise AI, the race is on to structure the tech stack that powers emotionally intelligent customer experiences (CX). Here we break it down into four essential layers and highlights guiding principles shaping the future of AI-driven CX. Four Key Layers…
![The View, Metro Theatre, Sydney [2009]](https://tomshakir.com/wp-content/uploads/2025/02/IMG_0197-1.jpg)
The View, Metro Theatre, Sydney [2009]
“Life’s one big circle, and it does endWhen it ends will you still be my friend? Am I making a fool of myself?Oh, tell me am I making a fool of myself? So, when you look in the mirror!Reflecting back at you, someone that you don’t knoooooooooooooooow Oh, that’s just made your head spin arouuundSo…
![You Me At Six, Josh Franceschi Interview [2019]](https://tomshakir.com/wp-content/uploads/2025/02/you-me-at-six-2.jpg)
You Me At Six, Josh Franceschi Interview [2019]
“The fact others gravitate towards our music and enjoy listening to it half as much as we did making it, well that, that’s what gets us out of bed in the morning. Our evolution has been organic, we don’t try and force things.”– Josh Franceschi [Rewind 2019] You Me At Six Josh Franceschi Interview Having…
![Noémie Lenoir x Mohieb Dahabieh [2010]](https://tomshakir.com/wp-content/uploads/2025/02/m5811.jpg)
Noémie Lenoir x Mohieb Dahabieh [2010]
Some things are not meant to be kept forever… You know you have to stop and let go when things aren’t going right, and everything you do is unappreciated. Remember what Batman said? “It is wiser to be alone but happy… than with somebody who does nothing while you’re doing everything…” – Noémie Lenoir Model:…
![Rosanna Davies, Hello Mag – Mohieb Dahabieh [2008]](https://tomshakir.com/wp-content/uploads/2025/02/MG_9471-2.jpg)
Rosanna Davies, Hello Mag – Mohieb Dahabieh [2008]
Coming together is a beginning, Staying together is progress, Working together is success.

Reset.
Essential Guidelines for Working with Creators creative minds + innovators = people movers Warning A positive environment and energy in equal measures are critical at all times for survival. Protect personalities at all times. Placing creative minds in toxic environments for prolonged periods of time can have significant side effects. People with these type of…